Keeping Secrets and Being Loyal
Part Seven of “The Intangibles: They Make You or They Break You”
By David Drury
“So why do you think you and
“Well, after thinking it through I believe I can trace a lot of my problems with him back to one thing he did two years ago,” my friend Pastor Bill said.
“What did he do?”
“I had begun to share with him more of my own feelings about our ministry and some of the struggles and direction of things. I had stressed with him that one of the things I told him was a significant secret—but a few weeks later I found out that he told that very thing to several people and broke confidence. I think that broken trust and loyalty is what began to erode stuff between us.”
Nothing cuts quite as deep as a betrayal—as secret let out. All leaders have different values in their work—nuances that give texture to their leadership. But I’ve found that leaders at the highest level often value loyalty over almost anything else, and they just don’t tolerate someone in their inner circle that can’t keep secrets. In the ministry I’ve found that Senior Pastors in particular are looking for loyal staff people most of all—leaders that will follow and not get out of alignment, and people that will know the inner workings of the team and not betray secrets.
When you are loyal and keep secrets:
If you’re a person that is loyal and can keep secrets then you’ll find that you’re “in” on more decision making. If you’ve been trusted in the past and found to be trustworthy, you’re trusted with much more the next time. And if your superiors find out that someone tried to get something from you and you didn’t crack (like a prisoner of war under interrogation) then their estimation of you climbs to a very high level. Your loyalty enables you to be entrusted with information, decision-making authority, and influence in your organization that just couldn’t be entrusted to someone who might be self-serving. And when you can keep the most sensitive of secrets within your organization you are often the first one others go to in making such decisions in the future. Loyal people who can keep secrets become a hub within an organization—like a safe that is locked up in the middle of a vault… others bank on you—depend on you at every turn.
When you aren’t loyal and don’t keep secrets:
Perhaps more than any other intangible, the difference between doing it and not doing is most extreme for this one. Whereas those that are loyal secret-keepers become a hub in an organization, those that aren’t loyal and don’t keep secrets are shunned and avoided—and eventually pushed out or fired outright. A lack of loyalty shows up in making self-serving moves that don’t help the organization or those who lead it. It also shows up in how you interact with those outside of an organization—if you’re constantly trying to advance your own career over the ministry or business of your organization, then your loyalty is shown to be to yourself alone: the organization is just a platform to serve your own ambition, instead of the other way around. Even more striking is someone that can’t keep secrets. This shows up when people “have information” that shouldn’t have it yet. With secrets, it’s almost always about timing. When someone knows something is as important as what they know. When a leader tracks back to the source of information and finds it to be someone they personally shared the information with then the trust is eroded and that person is not told secrets in the future.
How to become loyal and keep secrets:
Here are a few practices I’m working on in becoming more loyal and a better secret keeper…
How to spot & reward someone who is loyal and keep secrets:
Loyal secret-keepers are fairly easy to spot, and those that aren’t are fairly easy to foil. Often times a senior leader will have an instinct about who is most loyal—and if you look into it they will be proven right. And when you think about who you truly trust in an organization that is often a true feeling as well. But there are more concrete ways to discover this: ask people who they think is most in alignment—most loyal to the mission of your organization. They’ll often pick someone that is loyal to the leadership and is selfless about their work. And if you ask who is the best at keeping secrets there will likely be unanimity—everyone knows who can be the “vault” with information. They likewise know who will spill the beans at the first opportunity. Rewarding those who are loyal secret-keepers is also easy: just get them more and more in the loop on sensitive information. They’ll be invaluable sounding boards for decision making processes that involve highly sensitive information. They’ll be the ones that help communicate the rationale behind decisions once they are made. They’re the best people to be in the know first. And sometimes when you tell them something very important you won’t be the first one who told them. Of course you won’t know this because they’ll never tell you..
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This is part seven of The Intangibles. Come back for more on each intangible. Click here for the introduction to this series.
© 2007 by David Drury
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