Taking the Risk and Trying the New

Part Four of “The Intangibles: They Make You or They Break You”

By David Drury

 

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Let’s face it—you have to really screw up to get fired at most organizations.  Sure—people get laid off or factories downsize.  But few people are fired because they under-performed.  Because of this many leaders just coast.  You don’t have to really risk much to keep your job, you just have to side-step landmines along the way that would blow up in your face.  This is unfortunate for many organizations because when a bunch of leaders are just doing enough to not get fired then things go nowhere.

 

However, some leaders know how to take risks and not just swim with the current.  These leaders try new things to get their department or ministry or branch out of a rut.  They have some intangible drive, a subtle gear above the rest that enables them to shift into the passing lane from time to time in their organization.  They may not take risks every day—but they know when to get out of the rank and file to take a risk that yields high rewards for the organization.  These leaders are the best leaders, even if you can’t see this intangible on a resume.  Top leaders in an organization are wise to notice which of their leaders have this intangible, and which don’t.

 

When you don’t take risks and try new things:

 

Coasting seems fine for a while.  Who wouldn’t like a relaxing Sunday-afternoon-drive-pace job?  However, over time the ones that never take a risk and never try new things get in a rut that lessens their effectiveness and shrinks their influence.  Their peers will be the first to notice it.  It’s not that they are screwing up—it’s that they are simply clocking in and clocking out.  There’s a Japanese motto that says: “The tall grass gets mowed.”  Leaders without this intangible have that kind of uninspiring work ethic and their peers begin to notice it and to cut them out of the loop on important discussions and decisions.  When their name is mentioned some people roll their eyes and sometimes people even say, “Yeah, as if they are going to be any help with this!  Let’s ask someone else.”  After a while, the clients or constituency that the leader works with will pick up on the coasting.  They will notice the mediocre passion, the lack of excellence, the forgetfulness, the inattention to detail, the lack of top notch performance.  Their clients or constituents or volunteers will drift away.  It won’t be an earthquake, but instead it will be a small erosion over time—again not enough to get fired.  But eventually the boss notices the erosion and follows it uphill to the coasting leader.

 

When you do take risks and try new things:

 

Risk-taking leaders know that they aren’t going to get much done with the status quo.  They know that clocking in and out on the job would not only hurt the organization but would be just plain boring for them.  They need a challenge from time to time.  When they hear something new—an innovative idea—their first reaction is to consider if they could pull it off themselves.  Someone without this intangible is likely to sluff off new ideas or risky ventures… hoping someone else picks them up.  But leaders with this intangible are often the first to volunteer.  They’ve figured out in the past that the highest rewards come with the highest risks.  They’re not prone to vague measurements of success—or incremental goal-setting.  They sometimes set their sights higher than the leaders above them and may even need to be reigned in a bit.  Risk taking leaders who try new things are the fuel that makes an organizational machine run.  Instead of just offering incremental benefits to the team they create potential growth engines for the future.

 

How to develop a risk-taking spirit:

 

If you’re questioning whether or not you’re coasting (or at least in a very low gear) then do these things to develop:

q      Consider what decisions you’ve made in the last 5 years have truly been risks and evaluate whether you’ve taken enough risks in your work.

q      How many of the things you are currently doing were new to you or the team when you tried them?

q      Talk to several people who have your role at another organization that are way ahead of you.  Ask them about the new things they’ve tried and then try them yourself.

q      Ask some of your peers and your boss to rate you on a 1 to 5 scale on how much of a risk-taker you are.

q      Offer to take on a project that has potential of failure from time to time–not just the “sure things.”

 

How to spot & reward someone who has a risk-taking spirit:

 

Organizations often reward longevity rather than the people who are actually causing the growth through trying new things and taking risks.  Most bosses are far more likely to give a 5-years of service reward than to reward someone who took a risk that grew the organization by 5% (and even if they do reward that person they do it in private—when perhaps they should be made a good example to the whole team).  Look for people in your organization that are willing to take on risky projects or even come up with them on their own.  When you look at your team do you have a hunch that many are coasting?  If so, your whole organization may feel like it is coasting.  So put the risk-takers in a position to impact the whole organization rather than just a slice.  Be sure to give good support to their new ventures as well.  Often times its success will be dependent on funding or communication or staffing—elements out of that leaders control.  You also don’t want a risky venture with high returns to fail, because you lose the potential returns and the rest of your team will be less likely to become risk-takers in the future.  Your team members who have a risk-taking spirit won’t be less likely however.  It’s part of who they are.  They’ll be trying new things before you know it—even if the last thing failed.  Make sure you know of this intangible and reward it.

 

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This is part four of The Essential Intangibles.  Come back for more on each intangible.  Click here for the introduction to this series.

 

© 2006 by David Drury

 

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